Support Articles
Salesforce and Google Apps
The announcement of Salesforce for Google Apps has again raised questions about why Google hasn’t been successful in getting major corporations to widely deploy its Web-based productivity applications, particularly the Google Apps Premier Edition.Traditional CRM vendor fights back
Traditional CRM vendor fights back by integrating SharePoint, Outlook. Microsoft may be engaged in a price war with Salesforce.com, but traditional server-based CRM vendors have hardly rolled over and cried uncle. Today, CDC Software announced...
Read more about Traditional CRM vendor fights back...SugarCRM and Twitter
The news as of the first coffee this morning, and the music is... total iTunes shuffle... hit play, no idea what the first song's going to be, you'll know it as soon as I do... it is... Van Morrison's "Gloria," from his live "It's Too Late To Stop...
Read more about SugarCRM and Twitter...CRM and improving order fulfillment...
As I’ve touched on in previous posts, the art of getting value out of CRM is to embed key business processes within the technology. While a lot of attention gets paid to sales and marketing processes, ‘downstream’ areas, such as order fulfilment,...
Read more about CRM and improving order fulfillment......More on Cloud Computing from Dion Hinchcliffe
Dion Hinchcliffe recently provide a comprehensive overview of the status of cloud computing for the enterprise in his post, Enterprise cloud computing gathers steam. It is a good article for spinning your knowledge up on what this trend means...
Read more about More on Cloud Computing from Dion Hinchcliffe...Three Tests for the Cloud's Future
We couldn't help but notice how fast Cloud Computing has gone to the top of the hype cycle over the last month. You could say the Cloud is "the internet" in general and it has been there all along, and in fact it may have been referenced 10 or more...
Read more about Three Tests for the Cloud's Future...Taking MyMileMarker For A Ride
Still tracking your car mileage with spreadsheets and scrambling to gather old gas receipts? Try MyMileMarker, a new service by Sidebar Creative that allows you to track and analyze your car mileage online through a browser or mobile phone. It’s...
Read more about Taking MyMileMarker For A Ride...